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Information you can use

Resources & Your Rights

Clear, accessible information about your service, rights, privacy, safeguarding, policies, governance and community news.

WIL-ing To Assist!
People with disabilities and a support worker together in the community

Start here

Key information

Each area begins with a plain-English explanation. Full formal documents are available where appropriate, or can be requested directly from WLIL.

Wheelchair user and support worker outdoors

Statement of Purpose

Who we are, what we provide, how a service starts and the standards people can expect.

Read statement
Service user and support worker planning together

Service User Guide

Easy Read information about support, rights, safety, complaints, privacy and contact arrangements.

Open Easy Read guide
Support worker and client outside the WLIL office

Policies & Your Rights

Plain-English summaries of key service-user, safeguarding, complaints and employment policies.

View policy summaries
Cover of the WLIL Annual Report 2025

Reports & Governance

Annual reports, financial statements and current governance information.

Open reports

Privacy

Three notices for three different situations

Service-user information, recruitment/employment information and website use are explained separately so each notice stays relevant and readable.

Service User Privacy

How information is collected, used, shared, stored and protected when WLIL provides a service.

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Employee & Applicant Privacy

How recruitment and employment information is handled.

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Website Privacy & Cookies

What happens when you browse limerickcil.com or contact WLIL by email or phone.

Read notice →

InTouch Magazine

News, information and community stories

Browse the latest editions of InTouch, including staff recognition, service updates, disability-sector information and community news.

Browse InTouch
Cover of InTouch Spring 2026Cover of InTouch Summer 2026

Questions or copies of policies

Email or call us - no online feedback form.

If you want a full policy, need information in another format, or want to make a complaint or give feedback, contact WLIL directly.