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Company Policy's Downloads On these pages you will find documents in PDF format, you may need certain programs installed on your computer to view the information on these pages. When the file you intend to download has the suffix pdf, you will need to have Acrobat Reader installed to open it. Acrobat Reader can be downloaded free of charge. here. West Limerick Independent Living Quality Customer Service for service users and clients of company services to ensure delivery of our services to the highest standards through enhanced organisational capability, responsiveness and quality customer care, underpinned by a programme of staff development. The West Limerick Independent Living Employee Handbook has been produced for employees information and guidance as part of West Limerick Independent Living’s continuing efforts to improve safety behaviour and culture within the company and to eliminate accidents and control hazardous situations and practices. Service User and Personal Assistant relationship is a very complex one. In most cases it is a one-to-one relationship, which on occasions, can become intense and personal. You need to consider the vulnerability of both parties in order to guard against any upsets that may occur and to establish professional boundaries. If both parties understand exactly what their responsibilities are then problems are less likely to materialise. Service User and Personal Assistant Handbook The West Limerick Independent Living Safety Statement, in accordance with the Safety, Health and Welfare at Work Act 1989, outlines the policy of West Limerick Independent Living for ensuring so far as is reasonably practicable, the Health, Safety and Welfare of employees, clients, the public, contractors and visitors. West Limerick Independent Living recognises that all its Service Users have a number of rights that need to be protected, such as bodily integrity, non-discrimination, protection of the person, personal liberty and privacy we will endeavour to take all reasonable steps within its control to ensure that these rights are protected. Policy on Safety & Protection of Service Users Health Service Executive (HSE) Trust in Care Guidelines The health service is committed to promoting the well-being of patients/clients and providing a caring environment where they are treated with dignity and respect. Please consider the environment before printing these publications |
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